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IT Service Operations Manager (Potsdam/Berlin, DE)

Riverty

At Riverty, we believe that everyone should have control over their own financial situation. Our goal is to make financial solutions more innovative, empathetic, and user-friendly, thereby promoting the financial growth of all. We draw on 50 years of experience and the commitment of over 5,000 creative minds, innovators, and doers across 11 countries.

Are you ready?

As part of our community, you have the opportunity to expand your skills and transform the financial world with us. We create an environment where you can develop personally and benefit from our flexible working conditions and a balanced work-life balance.

Everything we do starts with you. Together with you, we build the most human-centric fintech to enable everyone’s future financial growth.

We are looking for an

  • IT Service Operations Manager (m/f/d)
  • (temporary, full-time) Join our team at our location in Potsdam or Berlin - flexible working conditions available.

What to expect:

  • Support the operation of our service management platform
  • Administration, configuration, and monitoring of automated processes
  • Implementation of digital solutions, reports, and dashboards based on JavaScript and SQL
  • Participation in software implementation and development projects
  • Incident and problem management
  • Communication with internal and external stakeholders
  • Presentation of the service portfolio of the department and organization
  • Support for internal and external audits, particularly in quality and information security management

What you bring to this position:

  • Successfully completed training as an IT specialist or a degree in (business) informatics or a comparable technical field
  • At least 2 years of professional experience in operating IT solutions, in helpdesk, or in IT administration
  • Knowledge of the Atlassian product family (JIRA, Confluence)
  • Proficient in SQL, HTML, JSON, REST
  • Strong organizational and communication skills
  • Fluent in German and English

Equal Opportunity Employer Statement

We aim to be a fair and inclusive employer. We value the diverse perspectives that a varied workforce brings. Therefore, we actively seek individuals who can enrich our company through their identity, background, and personal experiences, with or without disabilities.

Please note: This job offer is translated from German.

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