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Unity5

Visiting address

Clyst House, Winslade Park, Exeter

EX5 1GB

Devon

Postal address

Clyst House, Winslade Park, Exeter

Devon , EX5 1GB

United Kingdom

Contact

Tel +4433330442058

zatpark.com

Contact person

Company information

We’re different, really different.

We’re a modern, dynamic, ‘born in the cloud’, enforcement management SaaS company. Making Complex Parking and Environmental Processes Simple.

Unity5 offers world-class SaaS enforcement automation with products like Zatpark, Zatenviro and Zatpermit. Our products give you complete control over the whole lifecycle of parking and environmental enforcement data, from issue to recovery action and every step in between.

We take customer care seriously and have a technically skilled, single-tier support team that builds lasting relationships with our clients.

Unity5 offers world-class parking enforcement products

Zatpark enables clients to automate PCN or other charge issuance, debt resolution an appeals and implement digital permits, kiosk and mobile solutions that enforce any scenario while delivering security and compliance. Unity5 works with industry leaders and local authorities to ensure our Zatpark Platform solves multiple problems with a single solution.

Zatpark Integrates seamlessly with leading third-party parking systems, streamlining administration. We work with leading cashless parking solution providers and and integrate with ANPR camera suppliers such as Suilvision, Reolink, Vaxtor and more.
Our clients include Car Park Operators in the private sector, Local Authorities and education establishments.

Unity5 is proud of its family-oriented team culture

We are immensely proud of our motivated, inclusive and supportive family-oriented team culture. Our DNA is ingrained in our day-to-day mix of team collaboration, customer service, work socials and charity events. We inspire each other to achieve collectively.

Unity5 is a member of the IPC, BPA, NPA, IPM, Irish Parking Association and a Crown Commercial Service and ESPO Framework Supplier.

Company information

Headquarters location Clyst House, Winslade Park, Exeter
EX5 1GB Devon
United Kingdom
Some facts
Founded in
2010
Founded by
Company Size
70-100 employees

Recent projects

Cornwall Council aligns Unity5 to its Strategic Parking Plan

The UK county of Cornwall is reported to have a population of 570,000 residents. Huge numbers of holidaymakers and tourists flock to Cornwall every year, with peaks reached during the summer months. This influx of visitors means many more vehicles on its roads and increased demand for parking spaces.

In 2018 Cornwall Council (The Council) produced its Positive Parking Framework for Cornwall (the Plan) to ensure that it delivers its services well and that all stakeholders, residents, businesses, and visitors enjoy a positive parking experience. The Council recognised that the key to delivering improvements to their services was to invest in new and make better use of Information Technology (IT).

Bringing Unity5 onboard

Cornwall Council aligns Unity5 to its Strategic Parking Plan

In December 2019, following a comprehensive procurement process, the Council awarded Unity5 a contract for the provision of Penalty Charge Notice (PCN), Fixed Penalty Notice (FPN), and Parking Permits processing systems. The initial contract period was for two years with a possible two one-year extensions.

A joined-up, flexible and collaborative approach by both parties ensured the system was implemented robustly and safely. Approximately 200,000 PCNs were migrated into the new system, including all PCN details, photographs and correspondence.

Britannia Parking Case Study

Unity5’s Zatpark has been crucial in helping Britannia expand its business to 450+ sites, issuing over 112,000 Parking Charge Notices (PCNs) in the process.

Zatpark parking management solution helps Britannia Parking improve its service resilience and business continuity. With over 25 years of experience establishing and managing car parks, Britannia Parking is one of the most respected operators in the UK with a client base that includes Waitrose, The John Lewis Partnership, Liverpool Victoria, Savills and Greene King.

Firmly established as a leading car park management operator, Britannia Parking provides bespoke car park management solutions to organisations in the private and public sectors using both traditional and innovative parking industry technologies. Britannia Parking has built its reputation on the quality of its service delivery, performance and customer service, with meticulous attention to detail.

Napier Parking Case Study

Zatpark Parking Management System supports Napier Parking’s enforcement operations
Napier Parking has become renowned for delivering a wide range of parking services to both the public and private sectors of the UK. They have considerable experience and expertise in car park management partnering with clients, including local authorities, shopping centres, managing agents and property developers.

Napier Parking has a history of embracing technology, enabling them to implement effective Car Park management solutions resulting in reliable, efficient and cost-effective results. Napier Parking continues to stand at the forefront of parking technology offering full control of a range of payments and enforcement solutions and streamlining customer service with a convenient online customer portal.

Easy-to-use Technology

For the past 5 years, Napier Parking has successfully used the Zatpark Parking Management System and Mobile App to support its enforcement operations.

From day one Napier Parking has been pleased with Zatpark’s flexible approach to dealing with a number of challenges. For instance, Napier Parking has cherry-picked additional technology from multiple third-party vendors in areas such as cashless parking and automatic number plate recognition (ANPR) to reduce costs and increase efficiency. Zatpark has provided seamless integration to third parties.

James de Savary, Owner and CEO of Napier Parking said: “The company is passionate about easy-to-use technology, which was a prime reason for choosing Zatpark. We believed Zatpark to be a modern IT system, which was delivered as a fully hosted cloud-based solution which is scalable to meet our future growth. This enables us to concentrate on our core parking activities leaving the technology in the hands of the domain experts.”

A truly flexible system

Unity5’s Zatpermit system is flexible enough to ensure seamless Integration with both our Zatpark and Zatmobile solutions, as well as other third-party service providers. Clients can benefit from:

  • A devoted customer support and success team
  • 24/7 access to online help
  • Face-to-face and ongoing digital training for all Zatpermit customers
  • Option for seamless single sign on
  • In-depth accessibility options available
  • Comprehensive data reporting
  • Complex business rules functionality

Zatpermit enables Napier Parking to partner with an extensive range of clients in both the Public and Private Sectors, to consult, implement and drive effective car park management solutions. As a result, Unity5’s Zatpermit has demonstrated its versatility and effectiveness in managing Napier’s diverse parking needs

Solutions

  • ANPR Software
  • ANPR Solutions
  • ANPR technology
  • Bay monitoring
  • Data driven parking enforcement
  • Enforcement
  • Enforcement Management Software
  • Mobile Apps
  • Mobile Enforcement Application
  • Monitoring Software
  • Parking Data
  • Parking Kiosks
  • Parking Software
  • Permit Management
  • Permit Management Software
  • Software for Parking Management

Product information

Zatpark
Zatpark

Our products offer complete control over the whole lifecycle of parking and environmental enforcement data, from issue to recovery action and every step in between.

Zatpark enables clients to automate PCN or other charge issuance, debt resolution and appeals, while implementing digital permits. Our kiosk and mobile solutions enforce any scenario while delivering security and compliance. Unity5 works with industry leaders and local authorities to ensure our Zatpark Platform solves multiple problems with a single solution

ZatparkMarket-leading Automation

Zatpark can automate your entire enforcement process, from ticketing, appeals, payments, legal, and debt resolution. This enables your teams to focus on more important tasks, such as improving customer service, rather than manually performing enforcement actions.

The Zatpark platform gives you full control of your parking and enforcement operations from a single dashboard. Its functions and features can be configured so that your team only have access to the tools they need, making it easy for your staff to learn and use.

Zatpermit Parking Permit Management Software

Zatpermit Parking Permit Management Software

ZatpermitZatpermit parking permit software is designed for the evolving permit management needs of Public Authorities, Private Parking Companies, Leisure Facilities, and Property Managers and provides cost-effective, flexible management of parking permits at scale.

Zatpermit fully automates your permit management and enforcement process and seamlessly integrates with the Zatpark platform and Zatmobile

Zatpermit is built on the principles of automation. It simplifies administration and process tasks so you can work on growing your business rather than just working for it.

 

Zatmobile

Zatmobile

ZatmobileEmpower your team with Zatmobile our fully mobile enforcement app

Zatmobile delivers enhanced functionality to enable enforcement across all contravention types. Zatmobile automatically submits records and all photographic evidence in real-time.

Zatmobile features built-in ANPR, dynamic allowlist management, and intelligent observations. Zatmobile enables rows of parked vehicles to be accurately and efficiently scanned by CEOs or car park managers without manually entering registration numbers, making the parking management process faster.

Zatkiosk

Zatkiosk

ZatkioskYou may not charge for parking spaces, but you still need to manage availability and demand. Zatkiosk provides a simple user friendly terminal that removes the administration headache of allocating spaces for guests and visitors.

Simply manage your parking spaces with the Zatkiosk mobile app.

The new Zatkiosk has been completely redeveloped from the ground up, it is completely configurable and manageable from within your Zatpark Account.

Zatenviro Environmental Enforcement Software

Zatenviro Environmental Enforcement Software

Zatenviro Environmental Enforcement SoftwareZatenviro supports your environmental digital transformation programmes, helping your communities benefit from clean public spaces.

Zatenviro is parking management software that provides complete management and automation of Fixed Penalty Notices (FPNs). Designed in conjunction with local authority users to provide compliance with the Clean Neighbourhoods and Environment Act 2005, the Environmental Protection Act 1990, the Anti-Social Behaviour Crime and Policing Act 2014, and the Littering from Vehicles Outside London (Keepers: Civil Penalties) Regulations 2018.

The Zatmobile permission-based mobile app allows your enforcement officers to issue both ticket types making it an ideal and cost-effective solution for Local Authorities.

Bay Monitoring

Unity5’s Bay Monitoring gives you 24/7 real-time occupancy status and automatic enforcement of your car park and reserved parking bays.

Unity5’s Bay Monitoring solution gives you ‘live’ camera views of your parking bays, along with to-the-minute time records of the length of stay of each vehicle in your bays.

Bay Monitoring

If you manage smaller car parks or remote bays, you can use our innovative smart bay monitoring technology to automatically enforce your spaces where traditional ANPR may not be applicable.

Unity5’s Bay Monitoring utilises the Zatpark platform and technology to further an already exceptional customer experience.

Press releases

Employees