Specialist Technician/Installer (Warsaw, PL)

Today, as an Engineer of the CTS Polska department, you will join the DESIGNA team in Warsaw.

What we do

Have you ever wondered who makes barriers and cash registers in multi-story car parks at airports, hospitals and shopping malls? With more than 17,000 installed systems, we are the global market leader in fully automated parking facilities. Designa specializes in creating digital solutions, with particular emphasis on parking space management systems And what is behind it? A whole lot. To adapt our systems to the needs of our customers, whether it is the airport in New York, the shopping center in Kuala Lumpur or the designer modern business center in Krakow, we offer comprehensive solutions consisting of software, actuators and service components.

We are looking for

A Technical Solution Specialist / Installer who will be responsible for local customer support for parking system software solutions.

• Solving technical problems: repairs and replacement of damaged elements in parking equipment
• Customer service: High commitment to customer service, providing customers with reliable assistance and solving their technical problems
• Technical Problem Management: Monitor and manage customer technical issues, implement solutions, and expand the knowledge base
• Cooperation with the company's CTS technical support team in Poland and the headquarters in Germany
• Thorough analysis of technical problems, with the possibility of solving them yourself or transferring them to level 2 support, depending on qualifications.

Why Designa

• Salary in the range of 5800-8400 GROSS depending on qualifications and experience
• Private medical care package.
• Company car

Responsibilities

• Carrying out warranty and post-warranty inspections and services.
• Repair of equipment at the customer's premises.
• Identification of spare parts necessary to remove the failure.
• Installation of new equipment and customer training in its operation in cooperation with the CTS department
• Reporting the status of service orders.
• Keeping the required technical documentation of the service activities carried out

Our requirements

• Technical education preferred
• Knowledge of basic issues related to computer networks
• Good knowledge of English in the field of interpersonal and technical communication
• Independence, responsibility and self-reliance
• Knowledge of Windows
• Experience with CCTV/LPR camera systems
• Knowledge of AC systems and VoIP interphone systems
• Possession of a category B. SEP driving license up to 1kV
• Experience with service or installation of parking equipment is welcome
• Availability for temporary trips to installations and services throughout Poland
• Knowledge of power tools

Contact

Katarzyna Lulek

Tel.: +48 602 442 460

E-Mail: katarzyna.lulek(at)designa.com

DESIGNA AXESS Polska Sp. z o.o.

Plac Konesera 12

03-736 Warszawa

designa.com

Please note: this job description is translated from Polish

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