BISS: Parking Portal Flomo at Elemental

Elemental Business Center is more than just office space—it’s designed to provide a comfortable, highly productive environment. The strategically located complex features two 10-story Class A buildings totaling 21,000 m², with smart solutions that boost tenant productivity, convenience, and satisfaction.

Understanding that parking plays a key role in daily operations, Elemental upgraded its infrastructure. With 220 outdoor spaces used by employees, residents, visitors, and event guests, the center needed a system to manage access efficiently, enhance tenant convenience, and increase revenue.

Business center challenge: Balancing tenant satisfaction with revenue optimization

Elemental faced the challenge of streamlining parking operations while maximizing tenant satisfaction and revenue opportunities. Balancing diverse needs proved difficult, as prioritizing tenant satisfaction often meant limiting revenue, while focusing excessively on revenue risked tenant dissatisfaction.

• Elemental was previously overpaying for the services provided by the external parking operator.
• Employees frequently arrived to find parking spaces completely full, causing delays and frustration.
• Apartment residents were uncertain about parking availability and did not have a transparent way to manage their parking subscription
• Short-term visitors experienced inconsistent parking availability.
• Previously, there was no access control system in place, resulting in unexpected parking fines for visitors and tenants.
• The parking area lacked barriers, making it impossible for Elemental to prioritize tenant parking and effectively manage short-term visitor access.

BISS solved business center needs with Flomo parking portal

In March 2025, Elemental Business Center partnered with BISS, implementing the cloud-based, Flomo Parking Portal. Flomo streamlined parking operations, reduced administrative workload, and increased revenue through targeted solutions:

• Tenant Portal: Enabled Elemental to customize parking conditions, set entry limits, manage quotas, and automate excess usage billing, enhancing employee satisfaction and reducing administrative effort.
• Resident Subscription Portal: Apartment residents accessed a simple, self-service system for predictable and stress-free subscription management, boosting satisfaction and ensuring stable revenue.
• Visitor Access with Mobilly Integration: Designated visitor spaces were automated with seamless entry and payment processes through Mobilly, optimizing efficiency and user experience.
• Event Pricing Strategy: A special tariff set three times higher during peak event periods significantly increased revenue opportunities, especially valuable during Arena Riga events.
• Advanced ANPR Technology: Achieved a 96% recognition rate with efficient backup solutions, including QR code scanning and chatbot support via WhatsApp or Telegram for easy entry and exit.
• Real-time LED Messaging: Immediate, clear guidance for drivers, enhancing the overall parking experience and resolving issues promptly.

“BISS provided us with the tools to modernize our parking operations, reduce administrative complexity, and enhance user satisfaction—all while proactively addressing our future needs.” - business center Elemental

Results & Impact

The implementation of Flomo transformed parking management at Elemental Business Center. Revenue per parking space increased by 22%, while real-time analytics reduced monthly reporting workload by 80%, significantly enhancing operational efficiency and tenant satisfaction. Improved processes also led to a notable reduction in tenant complaints. What was once a challenging operational issue is now a strategic advantage, positioning Elemental as a leader in smart, efficient, and profitable parking management.

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About SIA BISS

With 25 years of experience, SIA BISS is a leading automation company in the Baltics dedicated to improving operational efficiency for businesses of all sizes. Our software and hardware solutions streamline processes in parking management, vehicle flow, EV charging, access control, and work time tracking. By enhancing customer experiences and optimizing services, we help businesses increase revenue and achieve operational excellence.