Portier Parking Guidance Creates Improved Customer Experience at Prisma Kuopio

Prisma is part of Savilahti’s shopping area, where thousands of people move around every day. A huge renovation project in the area started extending the Prisma outdoor parking area as well as the construction of a new indoor parking garage. The project to renovate the Prisma area has been implemented in stages so that transactions have been as smooth as possible throughout the reconstruction period.

The focus of the reconstruction was to emphasize the ease of visiting the shopping center as well as creating a more enjoyable shopping environment. The new spacious garage increased the capacity of parking spaces to approximately 500 and increased the charging stations for electric cars as well. Cyclists were also considered by creating 300 bicycle parking spots, half of which are covered.

The indoor parking garage is equipped with Portier parking sensors indicating to the drivers by either green or red LEDs about the availability of each parking space. White and blue LEDs indicate parking spaces for electric vehicles as well as disabled parking spaces. A third-party system transfers data of outdoor parking status to Portier HOST- a unique parking guidance platform. Portier HOST platform combines the data of Portier parking sensors together with the data from outdoor parking area and status of parking spaces is shown in the Portier parking guidance displays for the driving customers. The start of the visit is smooth and comfortable due to well-executed parking guidance creating an improved customer experience.

About Portier

Portier offers complete solutions for parking guidance and management. The Core of the Portier parking solutions is dynamic parking guidance systems that offer the convenience of parking for customers as well as effective parking management for the operators. Some examples of the solutions include space-specific guidance systems with ultrasonic or camera-based detection, dynamic displays connected to third-party systems, induction loop counting for open areas, roadside guidance displays and access control solutions for contract parking.