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Parker Technology and Scheidt & Bachmann Introduce New API Integration

- Indianapolis, IN
Customer service reps troubleshooting calls in the Parker Platform, from parking facilities with S&B equipment, will be able to resolve issues more efficiently

Parker Technology and Scheidt & Bachmann recently announced the launch of their API / remote control integration. This API provides users of Parker’s software platform access to relevant information in S&B’s system via the entervo Facility Controller.

The benefits of this partnership are three-fold. Customer service reps troubleshooting calls in the Parker Platform, from parking facilities with S&B equipment, will be able to resolve issues more efficiently. Parking operators utilizing Parker Technology and Scheidt & Bachmann will have greater visibility to data across both systems and could see increased revenue collection as a result. And lastly, end users accessing these facilities will benefit from a streamlined parking experience.

S&B is very excited to have this deeper relationship with Parker Technology and their impressive technology platform. Brian Wolff and his team are a talented group of professionals that are truly a pleasure to work with. We look forward to introducing the benefits of this integration to both new and existing S&B customers throughout the US market.” – Bill Geraghty, Managing Director, EVP of Scheidt & Bachmann.

Features of the API Integration include the following functionality:

  • Vend the gate
  • Lookup up monthly parker by card # or License Plate Number (LPN)
  • See monthly parker’s in/out status
  • Reset monthly parker in/out status
  • Trigger a Lost Ticket with a defined amount
  • Trigger a Lost Ticket with a defined entry time

Parker is thrilled to partner with S&B, having seamlessly integrated their software in the Parker Platform to enhance efficiency and collaboration in the parking industry. With shared goals and a commitment to outstanding customer service, together we look forward to delivering unparalleled value to our mutual customers.” – Kent King, VP of Sales at Parker Technology.

About Parker Technology 

Parker Technology Logo

For parking operators who have limited resources to manage intercom and inbound customer service calls, Parker Technology combines parking domain expertise, a flexible software platform and their professional customer service center, or your staff, to ensure customer problems are resolved efficiently and according to the facility’s business rules. Parker helps clients create a better customer experience, while collecting more revenue, keeping traffic moving, freeing up internal staff to focus on higher-priority on-site tasks, and gathering data insights to run operations more effectively. Learn more at parkertechnology.com.

About Scheidt & BachmannScheidt & Bachmann logo

The family-owned company with its headquarters in Moenchengladbach, Germany was founded in 1872 and is now managed in its fifth generation. In the four divisions Fare Collection systems, Signalling Systems, Petrol Station Systems, and Parking and Leisure Centre Systems, Scheidt & Bachmann are setting worldwide standards. The Parking Systems division dominates the international car park market by nearly 22,000 installations; it is the system provider for more than 75 airports worldwide. Scheidt & Bachmann provides with its brand “entervo” integrated, modular general solutions consisting of up-to-date JAVA software and innovative equipment.

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