Flowbird: Cleveland to Update Its Parking System with New Pay-by-Plate Kiosks

The City of Cleveland, Ohio has announced an exciting upgrade to its parking system in partnership with Flowbird Group, the leader in curbside management and urban mobility solutions. Effective the week of May 13, 2024, the City will begin replacing its aging space single and pay-and-display multi-space parking meters with solar-powered pay-by-plate Smart Parking Pay Stations, fully equipped with the industry’s latest technology. The upgrade is a part of City’s continued efforts to enhance the customer service experience with a modernized solution.

The new parking pay stations will introduce a ‘pay-by-plate’ parking system. This means that users will no longer be required to return to their car to display a receipt on the dashboard. Instead, all they need is to enter their license plate at the pay station.

Here’s how it works:

To begin, the user simply enters their license plate number and desired length of stay onto the touch-screen parking pay stations. Payment will be accepted with either coins, debit or credit card. Once payment has been made, the parking session has started and there is no need to walk back to their vehicle to display a receipt. Enforcement officers can verify the vehicle is in compliance through the provided license plate number. That’s it! The user is all set to go.

The new parking pay stations will feature a 9.7” full color touch display that is accessible for all customers, including meeting ADA standards. The touch screen display has the look and feel of a tablet, walking users step by step through the transaction process.

Unlike the previous parking meters which accepted coin-only payment, the new parking pay stations will accept payment in coin, debit or credit cards.

By implementing modernized pay stations with convenient payment options, the City will be able to better manage parking turnover and visitor influx during peak periods. The switch to these multi-space pay stations will bring a consistent and higher level of customer service to the parking public.

Installation of the new, state of the art, on-street parking pay stations began May 13th throughout the Central Business District. Installation will continue throughout the coming months.

About Flowbird

Flowbird solutions are used in 4,350 cities in 80 countries to make journeys effortless.

Our relentless desire to enable mobility, through frictionless technology, which gives back time to us all, is the driving force behind our innovations. We are dedicated to complete, data-led solutions, which can be used to inform mobility policy and make a positive impact.