APCOA Appointed as Parking Partner to Royal Borough of Kingston Upon Thames

On 1st October 2024, APCOA became the new provider of parking management and enforcement services across the Royal Borough of Kingston upon Thames.

We are now responsible for issuing permits, checking that vehicles have a valid parking session, permit or exemption and enforcing parking restrictions across the Council’s road network and car parks.

APCOA’s solution includes a combination of technology platforms to assist enforcement, moving traffic and permit management, and civil enforcement teams on the ground. Support for customers is provided via our National Customer Service Centre and CCTV control room.

APCOA is very experienced in providing cost-effective, tailored solutions to local government authorities. We are also rated highly by customers on Trustpilot, where 65% of almost 40,000 reviews are scored as 5*.

Kingston Council’s Portfolio Holder for Sustainable Transport and Waste and Recycling, Cllr Nicola Nardelli said: “We’re delighted to welcome APCOA as our new parking and enforcement contractor. The company demonstrated through a robust 10 month procurement process that it would provide the best overall solution for our residents.”

APCOA’s Regional Managing Director (UK & Ireland), Kim Challis said: “We’re proud to have begun our partnership with Kingston Council and to share APCOA’s widespread experience, technology and digital solutions for the benefit of residents, businesses and visitors to the Royal Borough of Kingston upon Thames.”

About APCOA

APCOA is Europe's leading parking operator with more than 50 years of industry expertise. With its 5,000 employees, the Group manages more than 1.8 million individual parking spaces at 13,000 locations in 13 European countries. The company is active in the areas of parking, charging, technologies and urban solutions. With its consistent “asset light” business model, APCOA is a trusted partner, maximising value for private and public real estate owners.

Via its open digital platform, APCOA FLOW, the company connects on-street and off-street car parks with owners, partners, customers and their vehicles. Based on this technology, APCOA is transforming its car parks into urban hubs, creating the physical and digital infrastructure for mobility, logistics, EV charging and a wide range of innovative services that enable a more convenient mobility experience.

The environment also benefits: With its digital services and intelligent Traffic Management System, the company actively contributes to the reduction of emissions in cities by decreasing the volume of logistics traffic and vehicles searching for parking. By connecting parking, mobility, and proximity services for urban living, APCOA is positioned to become an integral part of the digital and physical Smart City ecosystem.