Service Planner & Coordinator (Deurne, NL)

Your role as a Service Planner

1. You are a role model for colleagues especially in terms of service
2. You are a key liaison between our service and technology
3. You contribute ideas to improve the processes of the service department
4. You are responsible for team's employees
5. You work to create a 9+ customer experience

Time allocation

50% Daily coordination and scheduling of technicians for service activities
20% Monitoring the execution of service activities in accordance with SLA agreements
10% Contributing to the personal development of employees on your team
10% Informing customers about the scheduled services activities
10% Assessing the work of (onsite) support staff and subcontractors, enabling colleagues to ensure timely and accurate invoicing

Get to know the team: Operations IPNL

Team Operations IPNL has 42 employees and they work on:

• Monitoring, supervising and maintaining our parking systems at existing customers
• Supporting and resolving issues
• Informing and instructing customers on managing and maintaining parking systems
• Supporting implementation and integration projects

We are searching for:

• An enthusiastic colleague with excellent planning skills
• Bachelor's degree level of working en thinking
• At least 3 years of relevant work experience where planning and organizing are key factors
• Good command of the Dutch and English language (spoken and written)
• You are analytical, stress-resistant and able to make quick decisions with an eye for detail
• A completed relevant education and/or extensive knowledge and experience with planning systems

We offer you

• Salary: €3.000,00 - €5.000,00, depending on your experience
• 25 vacation days and 13 ADV days, (but also the option to have a large part paid out if you prefer to continue working)
• Training budget. Training budget for annual training and/or courses
• Trust and space. Everyone is welcome to participate in our developments, which is why we offer room for your own input and ideas.
• Pension. We also like to arrange things well for later, which is why we have a pension scheme at PMT
• Staff association. Ons that organizes enjoyable outings (Theme drinks, weekend away, festivals)

Growth opportunities

Growing within or outside your own position, that is up to you. We will help you to achieve your potential!

Application process

If reading this or any of the other vacancies makes you happy, we would love to meet you!

Leave your details:

E-mail (HR(at)ipparking.com)
Phone (0492-793913)
WhatsApp (06-21536177)
We will contact you within 1 working day.

Acquaintance

If your profile matches, we will invite you for an introductory meeting at our head office in Deurne.
You will have this interview with Dave (Managing Director Operations IPNL).

Second interview

If the first interview was positive for both sides, we will invite you for a second interview with Dave and Yvonne (HR). During this interview, we will take a closer look at the position and terms of employment.

Offer

If we are both still enthusiastic after the 3th conversation? Then you will receive a suitable offer from us.

Apply for this job