Parking Network is the leading online platform for Parking Professionals worldwide

What else is on Parking Network?

What is Parking Network?

Support Engineer (Sint-Truiden, BE)

InTouch

What is that?

A technical guru who can also communicate strongly and helps our B2B customers both by email and by phone.

You are looking for:

A challenging and varied job, with a permanent contract and the opportunity to work from home regularly. You will be given all the freedom to work independently in an experienced and enthusiastic team where hard work is done, but certainly also a lot of laughter.

You recognize yourself in this:

  • You actively think along with the customer and ensure that they are completely unburdened; that is your first priority every day.
  • You always communicate and act customer-oriented.
  • You are responsible for the timely and accurate execution of configuration and helpdesk tasks. Solving tickets gives you satisfaction.
  • You have a strong technical basis and a good knowledge of software, so that you understand and apply configuration options.
  • XML and csv files, SQL queries, database management, and the management of Linux servers via the command line do not scare you.
  • Using and applying version control in GIT will not give you nightmares, but sweet dreams.
  • You work with tools such as Jira, Confluence and the Zendesk ticket system.
  • You remain calm under pressure and know how to convert customer-specific problems into positive and structural solutions. You look further and escalate issues where necessary.
  • You like to roll up your sleeves to solve technical challenges in line with the customer's needs.
  • You are enterprising and have a positive and proactive attitude.
  • If you can serve French-speaking customers smoothly, that is a huge plus!

What does that mean?

  • An attractive salary package, and room to grow. We like to invest in you and your future, so you will receive an annual training budget to further develop yourself and boost your skills!
  • Meal vouchers
  • Eco vouchers
  • Group insurance
  • Annual premium according to PC 200
  • A laptop and all the hardware you need
  • A telephone subscription
  • 12 ADV days on top of your statutory leave
  • Payflip for a flexible salary package
  • Extra care? No problem, you are fully insured for both hospitalisation costs and outpatient costs. (and you can connect your family to this very cheaply via Payflip)

You also have the option to lease an e-bike, so that you are fit and sustainable on the road! Enjoy your lunch on our roof terrace, wonderfully in the sun. And all that in Sint-Truiden, at a trendy scale-up in the DronePort incubator, far away from the busy traffic jams!

Sounds good, right?

Who are we?

A company with 0% customer churn and still growing - so you are coming in at the perfect time! There are still great things to happen and you can help write about them.

InTouch is growing fast and is looking for an enthusiastic Support Engineer to roll out our product to customers. We ensure that mobility permits and processing of GAS fines easily reach citizens and that cities can process them efficiently. In addition, we improve enforcement processes in and around the city. With us, you will work with a motivated team that goes straight to its goal. Let’s get in touch!

Please note: this job offer is translated from Dutch.

Apply for this job