Technical Support Engineer (Bellusco, IT)
DESIGNA is a leader in parking management systems, with more than 16,000 systems installed worldwide, our solutions enable our customers, public and private parking managers to optimize the management of their parking spaces by offering innovative services to users. DESIGNA Italia strengthens its presence on the Italian market and selects new technical professionals, looking for new technical operational professionals, with a focus on both the implementation projects of automation systems, and maintenance services and remote and on-site assistance to existing customers. By joining our teams, you will benefit from a comprehensive training program on our products, at the end of your training you will intervene in full autonomy in the field and will be a key element of the relationships we have with our customers. We are looking for motivated people with a strong propensity for problem solving and teamwork.
Main tasks
- Project / activity management
- Configuration and activation of parking systems
- Manage customer requests
- Maintenance of the system, functional control
- Technical support to the sales team and customers on products and sales solutions
- Supervision of the works of third party suppliers and contractors
- Training for customers/operators
Profile
- Experience in implementations/Installation of complex systems: Video surveillance, access controls, Networks
- Knowledge of Microsoft Windows (Win 10 / Server 2016 and up) SQL database experience
- Good knowledge of English
- Analysis and communication skills
- Orientation to results and client satisfaction
We offer
Employment contract: Permanent
Benefits:
- Meal vouchers
- PC and company mobile phone
- Support for professional development
Place of work: Bellusco (MB)
Please note: this job description is translated from Italian
