APCOA - We combine parking, mobility and urban life. APCOA Germany is Europe's leading full-service parking space manager with 50 years of industry expertise. The company has international expertise with experts from 12 European countries and has an extensive customer portfolio. The group manages around 1.5 million individual parking spaces at over 12,000 locations. The company's approximately 5,000 employees contribute their know-how and local expertise to provide customers and business customers with excellent services. APCOA's goal is to offer intelligent parking solutions that meet the needs of the modern, connected consumer by providing them with an equally connected parking garage. As a private equity-led company, we are pursuing an ambitious growth strategy and would like to take you with us on our path to digitalization as

Customer service representative for parking space management

for our property at Stuttgart Airport

You will:

• Be the direct contact person for customers via the intercom
• Look after our customers in a parking facility
• Manage and issue parking tickets (code cards, long-term parking cards and season tickets)
• Accept parking fees and process discounts
• Manage and process lost tickets
• Continually optimize processes in the administrative area
• Process service tickets from first level support
• Direct vehicles and monitor the parking space on site with video and system technology
• Fill machines with tickets, monitor them, maintain them and fix minor faults in the parking facility
• Corral service areas and check the security of the entire parking facility
• Carry out minor repairs (e.g. B. Lighting)
• Take on general cleaning work
• Carry out the valet parking service if this is offered at the location

You have:

• A real service mentality, you act as a first-class service provider and have a high potential for conflict resolution
• Good knowledge of German, knowledge of English is desirable
• General PC knowledge, especially in MS Office (Word, Excel, Outlook)
• A result-oriented and independent way of working
• Integrity and reliability
• Ability to work in a team
• The willingness to work in a 3-shift system, including on weekends and public holidays

You will encounter:

• Intensive onboarding
• An attractive salary offer
• A positive working environment with flat hierarchies
• Offers in company health management
• Development opportunities
• Free parking at the workplace and employee parking in APCOA car parks
• Corporate benefits: JobRad, discounts, price reductions on various platforms
• A great opportunity to help shape an interesting area

Have we piqued your interest? Then please use our online application form at www.apcoa.de to send us your complete application documents, stating the earliest possible starting date and your salary expectations.

APCOA Deutschland GmbH

Please note: this job offer is translated from German.

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